Contact Us
Got a question about one of our reviews, spotted something that needs updating, or just want to flag a new casino we should look at? This page covers the ways to reach the pogge.ca team and what we can realistically help with.
How to reach us
The quickest way to get in touch is by email at [email protected]. We read every message that comes in and aim to reply within a couple of business days, though busier periods can mean a short delay. When you write in, it helps to include which casino or page you're asking about and, if relevant, which province you're playing from — bonus terms and payment options in Canada can vary depending on where you're based.
What we can help with
- Corrections or updates on a casino review, rating, or bonus offer listed on the site
- Questions about how we assess and rank Canadian online casinos
- Suggestions for a new casino brand we haven't yet covered
- General feedback on the site, its content, or its usability
- Reports of broken links, outdated bonus terms, or incorrect information
What we can't do
We're an independent review and comparison site, not a casino operator. That means we can't process deposits or withdrawals, resolve account disputes, verify your identity for a casino, or issue refunds — those matters sit entirely with the casino brand you're playing at. If you've had a dispute with one of the operators listed on this site, your first step should be that casino's own support team, followed by the licensing body under which it operates. For general guidance on playing safely and keeping gambling under control, our responsible gambling page is a good place to start.
Feedback on our reviews and rankings
Our ratings for brands like Cashed, SlotsGem, and WinnerIsland are built from research into bonus terms, game libraries, payment options, and licensing — not from paid placement. If you've played at a casino we've covered and think our write-up is missing something, or you've noticed a bonus offer has changed since we last checked, let us know. Reader feedback is one of the ways we keep listings current between review cycles.
Before you write in
A few questions come up often enough that you might find your answer faster elsewhere on the site:
- Wondering how a casino landed its position or rating? See About Us for our background and general approach to reviewing sites.
- Want to understand the legal side of playing at a Canadian-facing casino, including licensing and consumer protections? That's covered in our responsible gambling resources.
- Looking for the rules that govern use of this site itself? Check our Terms and Conditions.
A quick note on what we're not
Best Casinos Canada doesn't accept deposits, run games, or process any real-money transactions — we simply research and compare the casinos available to Canadian players so you don't have to trawl through every site yourself. Any commercial relationships we have with the brands we list don't influence where they sit in our rankings; that's decided by the criteria outlined on our other pages.
If your message concerns a specific bonus, wagering requirement, or account issue at one of the casinos on this site, please reach out to that casino directly first — they're best placed to sort it out quickly. For everything else about pogge.ca, our content, or how we work, email us and we'll get back to you.